This Privacy Policy describes how Teddy Gift Shop ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.teddygiftshop.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether a customer, website visitor, or another individual whose information we have collected.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date accordingly.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information over the past 12 months from various sources, as described below. The types of personal information we collect vary based on your interactions with us.

Information We Collect Directly from You

This includes information you provide directly through our Services, such as:

• Contact details (e.g., name, address, phone number, email).
• Order information (e.g., billing/shipping address, payment confirmation).
• Account information (e.g., username, password, security questions).
• Customer support information (e.g., information you include in messages to us).

Information We Collect About Your Usage

We may collect information about your interactions with our Site and account via cookies, pixels, and similar technologies. This includes:

• Device and browser information, network connection data, IP address, and other information about your usage.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including:

• Service providers (e.g., Shopify, payment processors) who collect information on our behalf to fulfill orders and other contractual obligations.

How We Use Your Personal Information

We use your personal information to:

• Provide Services: Process orders, fulfill requests, manage your account, handle returns, and other account-related functions.
• Market and Advertise: Send promotional communications and show you advertisements on our Site and elsewhere.
• Enhance Security: Detect and respond to fraudulent or malicious activities.
• Communicate and Improve Services: Provide support and improve Services to meet our legitimate business interests.

Cookies and Online Tracking

We use cookies to power our Site and enhance functionality. For details about cookies used by Shopify, visit Shopify’s Cookies Policy. You may choose to block cookies via browser settings, though this may impact some Site features. Our Site also recognizes the Global Privacy Control (GPC) signal for opt-out preferences.

How We Disclose Personal Information

We may disclose your information to:

• Vendors and third-party service providers who perform services on our behalf (e.g., IT, payment processing).
• Business and marketing partners to improve services and advertising.
• Affiliates within our corporate group for business operations.
• Legal and regulatory authorities where required by law.

In the past 12 months, we have disclosed specific categories of personal information for business purposes as noted above.

Your Rights

Depending on your location, you may have the following rights:

• Access / Know: Request details of your information we hold.
• Delete: Request deletion of personal information.
• Correct: Request correction of inaccurate information.
• Opt-out: Opt-out of "sale" or "sharing" of your information.
• Portability: Request a copy of your information or transfer to a third party.
• Restrict Processing: Ask us to limit how we use your information.
• Withdraw Consent: Revoke consent where applicable.
• Appeal: Challenge decisions we make regarding requests.

To exercise these rights, use options on our Site or contact us at contact@teddygiftshop.com.

We will respond in compliance with applicable laws and require identity verification for certain requests.

Security and Retention of Your Information

While we use security measures to protect your data, please be aware that no system is completely secure. We retain personal information for as long as necessary for the purposes outlined in this policy.

International Users

Your personal information may be processed outside your country. If transferred outside Europe, we ensure compliance through recognized mechanisms such as the European Commission's Standard Contractual Clauses.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your rights, please reach out to contact@teddygiftshop.com.